Privacy Policy & GDPR

Last updated: June 2026

Telesima ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data in accordance with the General Data Protection Regulation (GDPR) 2016/679 of the European Union and the Greek law 4624/2019.

1. Data Controller

Company: Telesima
Address: Pyrgos, Ilia, Greece
Email: info@telesima.com
Phone: +30 2621 028277

2. What data we collect

We collect only the data strictly necessary to communicate with you:

Name — for personal communication
Email address — to respond to your message
Optional: phone number — if you voluntarily provide it
Your message content

We do not collect sensitive personal data or data concerning minors.

3. Purpose and legal basis for processing

We process your data exclusively for:

Responding to your message (legal basis: performance of a contract or pre-contractual steps — Article 6.1b GDPR)
Compliance with legal obligations (Article 6.1c GDPR)
Customer service and technical support (legal basis: legitimate interest — Article 6.1f GDPR)

Your data is NOT used for automated decision-making or profiling.

4. Consent

By submitting the contact form and actively selecting the consent checkbox, you provide your explicit consent for the processing of your data for the purpose stated above. You have the right to withdraw your consent at any time.

5. Data storage and deletion

Your data is retained only for as long as necessary to fulfill the communication purpose and, in any case, for a maximum of 6 months from the last contact, unless otherwise required by law.

6. Data recipients

Your data is not transferred to third parties, except:

Email hosting provider
If required by law

We do not sell, rent or trade personal data with any third party.

7. Security

We implement appropriate technical and organizational security measures to protect your data, including:

TLS encryption for data transmission
CSRF protection and rate limiting on the contact form
Restricted data access
Regular security testing

8. Cookies

Our website uses only functional cookies for smooth operation (theme preference). We do not use third-party or tracking cookies without your consent. You can manage your preferences via the cookie banner.

9. Your rights (GDPR)

As a data subject, you have the following rights:

Right to be informed — Know what data we process
Right of access — Obtain a copy of your data
Right to rectification — Correct inaccurate data
Right to erasure ("Right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time

To exercise any of the above rights, contact us at info@telesima.com.

10. Complaint to the Data Protection Authority

If you believe your rights are being violated, you have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

11. Contact information

For any questions regarding this Privacy Policy or the processing of your data:

Email: info@telesima.com
Phone: +30 2621 028277